Pg688 Privacy Policy – Malaysia Member Data Protection

To provide safe, personalised, and high-quality services to members, pg688 collects several categories of information. All data collection is carried out transparently and solely for the purposes stated in this policy.

Information you provide directly:

• Account registration details: full name, email address, phone number, and date of birth.
• Identity verification (KYC) documents: copy of national ID or passport, verification selfie, and proof of address.
• Payment method details registered for deposits and withdrawals.
• Any information you provide when contacting our customer support team.

Automatically collected information:

• Technical data: IP address, browser type, operating system, and screen resolution.
• Platform activity data: login records, games played, total wagering amounts, and transaction history.
• General location data based on IP address for security verification purposes.
• Cookie data and similar tracking technologies to improve the user experience.

Pg688 uses collected information solely for purposes related to delivering platform services and protecting member security. We do not use your data for any other purpose without clear prior notice.

Pg688 does not use your personal data to make automated decisions that materially affect your rights without human review. Every action involving your account is reviewed by our team before it is carried out.

Pg688 is committed to not selling or sharing members' personal data with third parties for commercial purposes. However, there are limited situations where data sharing is necessary and permitted:

• Payment service providers: Required transaction information is shared with approved payment processors to facilitate deposits and withdrawals. All such providers are bound by strict data protection agreements.
• Legal requirements: pg688 will disclose the required information if mandated by a court order or a legitimate request from the relevant authorities.
• Fraud prevention: In cases of suspected fraud, relevant information may be shared with fraud prevention agencies or law enforcement bodies.
• Technical service providers: Technical infrastructure providers that support pg688 platform operations have limited access to only the data required for their specific functions.

Pg688 retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are our data retention period guidelines:

• Active account data: Retained for the duration your account is active and for a reasonable period after account closure for audit and compliance purposes.
• Financial transaction records: Retained for a minimum of seven years in line with standard financial compliance requirements.
• KYC documents: Retained for the period stipulated by applicable anti-money laundering (AML) legal requirements.
• Support communication logs: Retained for three years for quality control and compliance purposes.
• Anonymous analytics data: May be retained for longer periods as it contains no personally identifiable information.

When data is no longer needed and there is no legal obligation to retain it, pg688 will ensure it is securely deleted or anonymised using approved methods.

Pg688 implements multiple layers of technical and organisational security to protect members' personal data from unauthorised access, loss, destruction, or accidental disclosure.

• Data encryption in transit: All communications between your browser and pg688 servers are secured with TLS 1.3 protocol and 256-bit SSL encryption.
• Data encryption at rest: Sensitive data such as passwords and payment information is stored in encrypted form using modern encryption algorithms.
• Layered access controls: Only staff with specific authorisation may access member data, and every access is logged for audit purposes.
• 24/7 threat monitoring: An automated security monitoring system operates around the clock to detect and respond to any suspicious activity.
• Regular security testing: pg688 conducts regular penetration testing and security audits to identify and address any system vulnerabilities.
• Two-factor authentication: Additional verification features are available for members who wish to enhance their account security.

Pg688 fully respects your privacy rights. As a member, you have the following rights regarding your personal data that we hold:

• Right of access: You have the right to request a copy of the personal data we hold about you.
• Right to rectification: If your data is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: Under certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.
• Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances.
• Right to object: You have the right to object to the processing of your data for specific purposes, including direct marketing.
• Right to data portability: You may request your data in a machine-readable format for transfer to another service provider.

To submit any request related to your privacy rights, please contact the pg688 support team via live chat on the platform. We will process your request within 30 business days. For complex cases, this period may be extended, but you will be notified in advance.

Pg688 uses cookies and similar technologies to enhance the user experience, analyse platform performance, and ensure account security. Cookies are small text files stored on your device when you visit our platform.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as secure login and session management. These cookies cannot be disabled.
• Performance cookies: Collects information on how you use the platform to help us improve the user experience.
• Functional cookies: Saves your preferences such as language and display settings to deliver a more personalised experience.
• Analytics cookies: Used to understand platform usage patterns in aggregate and anonymous form for improvement purposes.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the pg688 platform.

Pg688 is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect any personal information from children or minors.

If we find that we have collected personal data from someone under the age of 18, we will take immediate action to delete that information and close the associated account. If you believe we may hold information about a minor, please contact us immediately.

Parents and guardians concerned about their dependants' online activities are encouraged to use the parental control tools available on their devices and through their internet service providers.

In the course of its operations, pg688 may transfer members' personal data to servers located outside Malaysia. Any such transfer is carried out with appropriate safeguards to ensure your data remains protected to a standard equivalent to this policy.

The safeguards we use for international data transfers include comprehensive standard data processing agreements with all overseas service providers, along with thorough assessments of the recipient country's data protection standards before any transfer takes place.

Pg688 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, or new legal requirements. The date of the last update will always be displayed at the top of this page.

For material and significant changes, pg688 will notify members via in-platform notifications or their registered email at least seven days before the changes take effect. Continued use of the platform after the effective date will be considered acceptance of the updated terms.

We encourage you to review this page regularly to stay informed about how we protect your privacy. If you have any questions about policy changes, our support team is available via 24/7 live chat.